Frequently asked questions
ABOUT
What is Books Guide?
Explore an amazing eBook library with Books guide. Deelve into a variety of interesting and relevant topics and subjects anytime, anywhere.
What is the minimum age required to subscribe to Books Guide?
You must be +18 or have received permission from a parent or legal guardian authorized to pay your bill.
Which devices are compatible with the service?
The service is compatible with all mobile phones and tablets. All you need is a minimum 3G internet connection.
Does Books Guide use or share my account information?
No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.
SUBSCRIPTION
How much does the service cost?
£29.90/month with auto-renewal.
Note: All transactions will be processed in your local currency.
Note: All transactions will be processed in your local currency.
How am I charged for the service?
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
How do I know if my subscription has expired?
Your subscription expires at the end of your service period and you will no longer have access to the service.
How do I cancel my subscription?
Contact customer care or Click here to cancel your subscription.
CUSTOMER CARE
How do I contact Customer Care?
- E-mail us at support@booksguidee.com, or
- Call us on +44 20 4578 1429 (UK & EU) or +1 844 201 7973 (USA)
